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Systems Administrator - Second Shift 1PM - 9PM

Location: Arlington, Virginia
Job # 9955111
Date Posted: 20-09-2017
Title: Systems Administrator

Location: Arlington, VA

Clearance: Minimum of Top Secret with eligibility for TS/SCI access

System Administrator for Access Control System, Intrusion Detection Systems, and Video Surveillance Systems, including system monitoring, programming, reporting, troubleshooting, etc.
Interface with management, customers, tenants, technicians, and alarm monitoring staff to answer inquiries, provide status reports, and resolve issues.
Support maintenance of existing systems, installation of new systems, and proactive initiatives
JOB DUTIES AND RESPONSIBILITIES:
Responsibilities:
  • System Administrator for Access Control System, Intrusion Detection Systems, and Video Surveillance Systems, including system monitoring, programming, reporting, troubleshooting
  • Interface with management, customers, tenants, technicians, and alarm monitoring staff to answer inquiries, provide status reports, and resolve issues.
  • Support maintenance of existing systems, installation of new systems, and proactive initiatives
  • Performing device programming and configuration changes requested by the client.
  • Performing daily enterprise system checks and status checking of communication links.
  • Documenting Service Requests in ticketing system and ensuring tickets are closed as issues are resolved.
  • Assisting in maintenance calls relating to workstations, software, servers, communications, badging, alarm monitoring, etc.
  • Telephone and service desk support of technicians, system operational staff, and customers
  • Providing initial diagnostic troubleshooting and determining root cause of simple network and systems problems
  • Performing backups of databases on master and regional servers.
  • Performing daily archiving of events, alarm acknowledgements, and user transactions.
  • Reviewing the security system's database error log files to include check of integrity and size of database on all servers.
  • Performing preventive maintenance as needed.
  • Developing and completing preventive maintenance checklists.
Specific position requirements are as follows:​
 
  • -   Top Secret cleared; SCI Eligibility
    -   Position is primarily for 1PM-9PM shift but could be on 5AM-1PM, or in-between shift as needed
    -   Performing device programming and configuration changes requested by the client.
    -   Performing daily enterprise system checks and status checking of communication links.
    -   Documenting Service Requests in ticketing system and ensuring tickets are closed as issues are resolved.
    -   Assisting in maintenance calls relating to workstations, software, servers, communications, badging, alarm monitoring, etc.
    -   Telephone and service desk support of technicians, system operational staff, and customers
    -   Providing initial diagnostic troubleshooting and determining root cause of simple network and systems problems
    -   Performing backups of databases on master and regional servers.
    -   Performing daily archiving of events, alarm acknowledgements, and user transactions.
    -   Reviewing the security system's database error log files to include check of integrity and size of database on all servers.
    -   Performing preventive maintenance as needed.
    -   Developing and completing preventive maintenance checklists.
Additional Responsibilities:
• Main POC for system health for customer systems with a primary focus on operating system and SQL Server health.
• Primary POC for SolarWinds.
• Attends customer meetings as needed.
• Works to create new reports in SQL Reporting Services as trends for new reports are seen.
• Assists Service Desk in creating and running reports in SQL as tickets come in.
• Primary person for all patch testing and STIG testing in the lab.
• Must have a background in troubleshooting server performance issues. (3 years min.)
• Must have a background in installing and configuration as well as maintaining solarwinds. (2 years min.)
• Must have good understanding of using SQL and SQL Reporting services. (2 years min.)
• Should have good writing skills at a technical level to write documents on suggested changes for performance improvements.
 
​Desires:
-Experience with AMAG, Software House CCURE, Bosch BVMS, and networking
-Problem solving / troubleshooting skills
-ACS/IDS Programming and troubleshooting experience
-MS Office Suite (Word, Excel, Outlook)
-MS Windows Server/Workstation 
-Trouble Ticketing Software
-Adobe Standard/Acrobat 
-Small hand tools (screwdrivers, wrenches, socket set, crimper)
Additionally:
Microsoft SCCM/SCOM admin experience a plus.
Best regards,
 
Matt Friend
President 
Tactical Force Group, Inc.
 
Work: (858) 263-2877
Email: RFriend@TacticalForceGroup.com
Website: TacticalForceGroup.com
Address: 888 Prospect St. Suite 200
              La Jolla, CA 92037

 
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